Cleaning jewellery, watches and accessories

How can I clean my jewellery at home?

Thanks to Hagerty products, you can easily clean your jewellery at home. Choose the right products for the metals and stones in your jewellery. We offer three types of cleaning: cleaning bath, impregnated cloths and pen with cleaning gel.

Go to the "Jewellery, Watches and Accessories Cleaners" category


Can I clean all types of jewellery in the same way?

No, because each metal (gold, platinum, silver, etc.) and each stone (diamonds, rubies, pearls, coral, etc.) is different. 

The way you clean and care for your jewellery, watch or other accessory depends on the type of metal and type of stone.


What are the risks associated with cleaning jewellery?

If you do not use the correct product for the type of jewellery. Check the type of metal by checking the hallmark, and the type of stones (pearls, diamonds, emeralds, etc.).

When cleaning jewellery, pay attention to the overall condition of the piece:

- Is the piece complete?

- Are all the claws (clamps surrounding the precious stones) solid?

- Are the clasps in good condition? 

If you have any doubts, we recommend that you leave them in the care of a professional.


What precautions should I take to clean my jewellery properly?

For the future care of your jewellery, we recommend that you do the following before applying any cleaning techniques:

- Check the manufacturer's cleaning and care instructions.

- Make sure that the material/surface matches the product being used: Is it silver/gold/platinum?  Is it silver or silver-plated? Are there any precious stones, crystals or other stones/pearls? 

- Carry out a test on a small, inconspicuous surface, to see how resistant the materials, colours, etc. are. 

- Polishing cloths are always a good option when in doubt about the type of metal.


How can I store my jewellery to avoid tarnishing or scratches?

The best way is to keep the jewellery away from light and damp, in cases or pouches, and avoid the pieces colliding.


How can I prevent my jewellery from tarnishing or discolouring?

We recommend that you dry your jewellery thoroughly after cleaning, and keep it away from light and moisture.


My silver jewellery has turned black after cleaning. What should I do?

Check that the piece is actually silver or silver-plated metal.

If this is the case, it's a typical reaction to prolonged exposure to the formula. To remedy this, polish the metal mechanically with Hagerty Silver Polish.


How can I clean my gold-plated jewellery?

Start by checking whether or not the plating is worn and in good condition. In all cases, for plated jewellery we recommend using a cloth, a specially impregnated cloth, rather than a cleaning bath, for better protection of your delicate jewellery. 

If the object is not worn and the gold layer is in good condition, you can use the "Gold Cloth", the impregnated cloth for cleaning gold jewellery. Be sure to rub the surface gently, starting with an inconspicuous part of the object to check the result. 

If the plating is worn, you should be able to see the base metal and determine what it is: is it silver, brass, etc.? If so, you'll need to choose the right treatment for it:

- Gold layer and silver base: We advise you to use the "Silver Cloth", the impregnated cloth that will clean and remove the oxidation from the silver that comes out.

- Gold layer and brass base - We recommend using the Copper, Brass & Bronze Duster, an impregnated cloth specially designed for cleaning brass, copper and bronze. 

If the gold layer is worn or damaged, we recommend that you visit a jeweller for professional repair.  


Where can I find specific cleaning instructions for my jewellery?

You'll find instructions for use on each product page, under the heading "How do I use the product?"

You can also use the tutorial video on the product page to help you understand how to use it.

If you have any doubts about how to use the formula, don't hesitate to contact us: hagerty@hagerty.world


How do I clean jewellery with precious stones or diamonds?

Hagerty offers three cleaners for jewellery with precious stones.

- Jewel Clean: A bath to thoroughly clean your gold (white, pink or yellow) or platinum jewellery with precious stones. The jar contains a small basket in which you can place your jewellery. A small brush is included to clean the smallest nooks and crannies of your jewellery.

- Jewel Cloth: An impregnated cloth that makes it easy to polish and restore the shine of your jewellery. The cloth protects, purifies and cares for stones that have become dull.

- Precious Stones Pencil: A cleaning pen containing a gel specially designed to care for precious stones. Easy to carry, you can restore the sparkle to your diamond jewellery wherever you are.


What precautions should I take when cleaning precious stones?

- Do not clean jewellery in a sink, as it could slip out of your hands and down the drain.

- Avoid using metal objects, such as pins or tweezers, to remove embedded dirt and clean hard-to-reach nooks and crannies - the jewellery could be scratched or damaged.

- Use unsuitable cleaning products that are not suitable for metals and/or stones.


How can I prevent my precious stones from becoming tarnished or discoloured?

We recommend that you dry your jewellery thoroughly after cleaning, and keep it away from light and damp.


Can I clean all precious stones in the same way?

No, every metal (gold, platinum, silver, etc.) and especially every stone (diamonds, rubies, pearls, coral, etc.) is different. 

The way to clean and care for it depends on the type of stone and the type of metal.


How can I clean precious stones set in jewellery?

You can easily clean gemstones set in jewellery with the Hagerty Precious Stones Pencil, a cleaning gel in a brush specially designed to clean all the nooks and crannies of your jewellery.


How can I store my precious stones to avoid tarnishing or scratches?

The best way is to keep your jewellery away from light and damp, in a case or pouch, and avoid the pieces colliding.


Can I use an ultrasonic cleaner to clean my gems?

Yes, but with care, as you need to know how to use the machine. That's why it's safer to go to a jeweller/professional.

Furthermore, it is not recommended to use an ultrasonic cleaner for soft or veined stones (coral, natural cultured pearls, emerald, opal, agate), as the ultrasound could damage them (cracks).


¿Cómo cuidar las piedras preciosas para que conserven su brillo?

- Guardar tus joyas preciosas en cajas cerradas, al abrigo de la luz y la humedad.

- Quítarse las joyas con piedras preciosas en al mar, la arena, haciendo deporte, etc.

- Evitar que las piedras preciosas entren en contacto con cremas corporales, perfumes, productos agresivos o químicos.